Legal

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website www.tenhance.com (the “Site”) and the digital products and services provided by Tenhance AI Private Limited (“Tenhance,” “we,” “us,” or “our”), including NaviHyr and VeroRev (collectively, the “Services”).

By accessing or using the Site or any of our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site or Services.

Effective date: January 1, 2026

Effective date: January 1, 2026

1. About Tenhance


Tenhance is a technology company that develops software and digital solutions for business workflows, talent assessment, capability intelligence, and related use cases.


NaviHyr and VeroRev are products and services owned and operated by Tenhance. They are not separate legal entities.

2. Eligibility


You must have the legal capacity to enter into a binding agreement under applicable law to use our Services.


If you use the Services on behalf of a company, organization, educational institution, or other entity, you represent that you have authority to bind that entity to these Terms.

3. Account Registration


Certain features may require you to create an account.

You agree to:


  • provide accurate and complete information;

  • maintain the security of your login credentials;

  • keep your account information updated;

  • promptly notify us of unauthorized access or suspected security issues; and

  • accept responsibility for activity conducted through your account.


You must not use another person's account or impersonate another person or organization.

4. Acceptable Use


You agree to use the Services only for lawful purposes and in accordance with these Terms.

You must not:


  • use the Services for unlawful, fraudulent, or abusive activities;

  • attempt to gain unauthorized access to our systems;

  • interfere with the operation or security of the Services;

  • reverse engineer, decompile, or attempt to extract source code from the Services;

  • copy, reproduce, resell, or commercially exploit the Services except as expressly permitted;

  • upload malicious software or harmful code;

  • infringe the rights of another person or entity; or

  • use the Services in a manner that could damage, disable, overburden, or impair our systems.

5. NaviHyr and VeroRev


NaviHyr and VeroRev may provide features including assessments, interviews, competency analysis, workflow automation, reports, insights, and related functionality.


Features may vary depending on the product, subscription plan, organization configuration, or applicable agreement.


We may add, modify, suspend, or remove features from time to time.


Assessment and Decision Support


Outputs generated through our Services are intended to support users and organizations in making informed decisions.


They are not guaranteed to be complete, accurate, or infallible, and should not be treated as the sole basis for hiring, employment, admission, promotion, compensation, or other consequential decisions.


Organizations and users remain responsible for their own decisions and for complying with applicable employment, privacy, anti-discrimination, and other laws.

6. User Content


“User Content” means information, documents, responses, recordings, files, data, or other material submitted or provided through the Services.


You retain ownership of your User Content, subject to the rights necessary for Tenhance to provide the Services.


You grant Tenhance a limited, non-exclusive right to host, store, process, transmit, reproduce, and otherwise use User Content as reasonably necessary to:


  • provide and operate the Services;

  • maintain security and prevent abuse;

  • provide customer support;

  • comply with legal obligations; and

  • improve the functionality and reliability of the Services.


You represent that you have the necessary rights and permissions to submit User Content.

7. Interview and Assessment Content


Where the Services involve interviews, assessments, recordings, transcripts, responses, or related candidate information, the applicable organization or customer may control how such information is collected, accessed, and used.


Users and organizations are responsible for obtaining any notices, permissions, or consents required by applicable law before submitting or collecting such information.


Tenhance does not guarantee that any assessment, interview, score, recommendation, or other output will accurately predict a person's future performance, suitability, employment outcome, or other result.

7. Data Security


Organizations using the Services may administer assessments, interviews, workflows, or other activities involving their candidates, employees, applicants, students, or other users.

The organization is responsible for:


  • determining the lawful purpose for which information is collected;

  • providing required notices;

  • obtaining required consents or permissions;

  • making employment, admissions, or other decisions;

  • ensuring appropriate human oversight; and

  • complying with applicable laws and regulations.


Where a separate agreement, order form, statement of work, or enterprise contract exists between Tenhance and an organization, that agreement may govern the organization's use of the Services. In the event of a conflict, the applicable written agreement will prevail to the extent of the conflict.

8. Organizational Customers


You are always in control of your information. Depending on your location and engagement with us, you may:

  • Request access to the data we hold about you.

  • Request correction or updates to inaccurate information.

  • Ask for deletion of your data, where appropriate.

  • Withdraw consent for marketing or specific communications.

  • Manage or update preferences directly through your Sukhi App profile or contact us for assistance.


You can exercise these rights by emailing privacy@tenhance.com. We will respond within a reasonable timeframe.

9. Fees and Payments


Certain Services may require payment.

Applicable pricing, subscription fees, usage charges, or other fees will be communicated before purchase or activation.


Unless otherwise stated:


  • fees are payable in accordance with the applicable billing terms;

  • payments may be processed through third-party payment providers;

  • applicable taxes may be charged in addition to stated prices; and

  • fees are generally non-refundable once the applicable service has been delivered or a subscription period has commenced, except where required by applicable law or expressly agreed otherwise.


Tenhance reserves the right to change pricing for future purchases or subscription periods by providing reasonable notice where applicable.

10. Intellectual Property


The Site and Services, including software, interfaces, designs, workflows, databases, trademarks, logos, content, documentation, and underlying technology, are owned by or licensed to Tenhance and are protected by applicable intellectual property laws.

Except as expressly permitted under these Terms, you may not:


  • copy or reproduce the Services;

  • modify or create derivative works;

  • distribute or publicly display the Services;

  • sell, sublicense, lease, or commercially exploit the Services; or

  • use Tenhance's trademarks or branding without written permission.


Nothing in these Terms transfers ownership of Tenhance's intellectual property to you.

11. Feedback


If you provide suggestions, ideas, recommendations, or feedback regarding the Services, you grant Tenhance the right to use that feedback without restriction or compensation, provided that such use does not disclose your confidential information.

12. Third-Party Services


The Services may integrate with or rely on third-party platforms, payment providers, authentication services, hosting providers, communication services, or other third-party technologies.


Tenhance is not responsible for the availability, performance, security, or policies of third-party services.


Your use of third-party services may be subject to their separate terms and privacy policies.

13. Service Availability and Changes


We aim to maintain reliable Services but do not guarantee uninterrupted or error-free availability.


The Services may occasionally be unavailable due to maintenance, upgrades, technical issues, security incidents, third-party dependencies, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue any part of the Services where reasonably necessary.

14. Disclaimer of Warranties


To the maximum extent permitted by applicable law, the Site and Services are provided on an “as is” and “as available” basis.


Tenhance does not warrant that:


  • the Services will always be available;

  • the Services will be error-free;

  • information or outputs will always be accurate or complete;

  • the Services will meet every user's specific requirements; or

  • any assessment or analysis will produce a particular business, employment, educational, or financial outcome.


You are responsible for evaluating whether the Services are appropriate for your intended use.

15. Limitation of Liability


To the maximum extent permitted by applicable law, Tenhance and its directors, officers, employees, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill arising from your use of or inability to use the Services.


To the extent permitted by law, Tenhance's total aggregate liability arising out of or relating to the Services or these Terms will not exceed the amount actually paid by you to Tenhance for the Services during the six months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.

16. Indemnification


You agree to indemnify and hold harmless Tenhance, its directors, officers, employees, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:


  • your violation of these Terms;

  • your unlawful or unauthorized use of the Services;

  • your User Content;

  • your violation of another person's rights; or

  • your violation of applicable laws or regulations.

17. Confidentiality


If you receive confidential information from Tenhance through your use of the Services, you agree to keep that information confidential and use it only for the purpose for which it was provided.


This obligation does not apply to information that:


  • is publicly available without breach of these Terms;

  • was already lawfully known to you;

  • is independently developed; or

  • must be disclosed by law or legal process.

18. Privacy


Your use of the Services is also governed by our Privacy Policy, which explains how Tenhance collects, uses, stores, and protects personal information.

By using the Services, you acknowledge that you have reviewed the Privacy Policy.

19. Suspension and Termination


We may suspend or terminate access to the Services if:


  • you materially breach these Terms;

  • your use creates a security or legal risk;

  • you engage in fraudulent or abusive activity;

  • payment obligations remain unpaid; or

  • suspension or termination is otherwise reasonably necessary to protect Tenhance, its users, or the Services.


You may stop using the Services at any time.


Upon termination, your right to use the applicable Services will cease, subject to any rights or obligations that are intended to survive termination.

20. Data and Account Deletion


You may request deletion of your account or applicable personal information, subject to applicable law, contractual obligations, legitimate business requirements, and our Privacy Policy.


Certain information may need to be retained where required by law, for security, dispute resolution, accounting, fraud prevention, or other legitimate purposes.

21. Commercial and Competitive Use


You may not reproduce, copy, scrape, systematically extract, resell, or commercially exploit substantial portions of the Services without Tenhance's prior written permission.


Nothing in these Terms grants you any license to use Tenhance's intellectual property beyond the limited right to access and use the Services as permitted herein.

22. Changes to These Terms


We may update these Terms from time to time.


When we make material changes, we may provide reasonable notice through the Site, Services, email, or other appropriate means.


Your continued use of the Services after the updated Terms become effective constitutes acceptance of the revised Terms.

23. Governing Law and Jurisdiction


These Terms are governed by the laws of India, without regard to conflict-of-law principles.

Subject to applicable law and any separate written agreement with an enterprise customer, courts located in Ujjain, Madhya Pradesh, India will have jurisdiction over disputes arising from or relating to these Terms.

24. Force Majeure


Tenhance will not be liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, government actions, internet or telecommunications failures, infrastructure outages, cyber incidents, labor disputes, or failures of third-party providers.

25. Severability


If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

26. Entire Agreement


These Terms, together with our Privacy Policy and any applicable order forms, subscription agreements, enterprise agreements, or other written agreements, constitute the agreement between you and Tenhance regarding your use of the Services.

27. Contact Us


If you have questions regarding these Terms, please contact us:


Tenhance AI Private Limited
Email: info@tenhance.com
Website: www.tenhance.com